Protecting Yourself Against the COVID-19 Virus

Protecting Yourself Against the COVID-19 Virus

We wanted to update you on the actions we are taking to maintain our supply chain and ensure continuity of our service in light of the developing situation with the COVID-19 virus. Our wholesale partners are not currently reporting any delays in their delivery system but some customers have reported longer than usual delivery times, we believe these problems to be isolated and in most cases not directly related to the COVID-19 situation.

  • We are working closely with our suppliers to ensure our medication supply chain is unaffected, and we continue to hold ample stock to cover current and anticipated future demand.
  • Prescription orders are not currently being affected, and we will endeavour to keep all customers updated on changes to your order status.

We are ordering prescriptions early to make sure these are received in plenty of time and you are not left without your important medication. We would request you check you have all of the additional items, such as inhalers, creams, liquids etc. and let us know if we need to order more for you.

We are confident we have taken all steps to present as safe an environment as possible for our team to reduce the risk of absence due to COVID-19 and allow us to continue to deliver a high standard of service to all our customers. By using MediPack to manage your repeat prescriptions and free of charge delivery service, you are helping to reduce the risks and spread of the virus.

Please remain mindful of vulnerable members of society and avoid stockpiling resources as this creates difficulties for people most at risk. You and your family are most likely to be protected by herd immunity if the majority of our community practice good hygiene and support one another.

Mayberry Pharmacy’s main priority is taking care of our patients. In order for us to keep doing this we are taking preventative measures to keep our staff well. Please do not come into the pharmacy if you have a cough or fever. If you have any concerns or need to chat to a pharmacist, call us on 01495 228040. We would like to take this opportunity to thank you for your continued support during this challenging time.

We are aware that many of our patients have a compromised immune system that puts them at greater risk for developing infections like colds, flu, and coronavirus (COVID-19).

Here are some ways you can avoid getting sick:

Wash your hands frequently with lots of soap. Scrub—including your thumbs—for as long as it takes to sing “Happy Birthday” or the ABC song twice. Here is a handy diagram that illustrates the areas that are most often missed when washing hands.


Other important advice includes:

  • Use liquid soap in a pump bottle rather than bar soap.
  • Avoid crowds. Pay with contactless to reduce contact with germs on money and payment machines.
  • Do not share towels, napkins, or other personal items.
  • Do not touch your face, eyes, and nose. If you must, use a tissue.
  • Clean surfaces that others have touched—shopping carts, doorknobs, handrails, bathroom fixtures, kitchen counters—with bleach or alcohol wipes.
  • Avoid shaking hands, if possible. A quick fist bump or even a little bow are preferable ways to greet others.
  • Have a couple weeks supply of your medications and groceries on hand so you don’t need to go to the store so often.

If you know of an elderly or immune-compromised person, please reach out and offer them support during this time. By supporting them and ensuring they have the necessities to self-isolate for the next couple of weeks, you can do your part to prevent the spread of COVID-19 and help save lives.

Should I wear a mask?

Wearing a mask is only helpful if you are sick so you don’t infect others. Masks are recommended for those who are sick and care for an elderly person or someone who has a compromised immune system.

Instead, use hand sanitiser with at least 60% alcohol often.

If you develop a fever or cough:

Don’t rush to your GP, A&E or urgent care centre where you might infect others. You should stay home if you are sick. Experts at the Immune Deficiency Foundation say treatment at the hospital or doctor’s surgery is the same as you can do at home: drink fluids, treat fever with Paracetamol, stay in bed, and get lots of TLC. And if you have an inhaler, use it if you need it.

Of course, if your symptoms become worse and you are unable to control them (for example shortness of breath that doesn’t resolve), call 111 or go to the A&E. If you do need to go to the A&E, call ahead to let them know you are on the way so they can be prepared to isolate you from others.

Complete information about COVID-19, its status around the world, and how individuals and communities can navigate the challenges can be found on the World Health Organisation website.

If you have questions, locate and contact your local Mayberry Pharmacy where one of our team would be happy to assist you. Please do not come into the pharmacy if you have a cough or fever. If you have any concerns or need to chat to a pharmacist, call us on 01495 228040.